FAQ's

How many days delivery?

Our products are shipped directly from our trusted global suppliers.
Delivery usually takes 3-5 business days, depending on your location and product type.

How do I track my order?

Once your order ships, you will receive a tracking number via email.

You can track your package anytime using our Order Tracking page.

What is your return policy?


If your item arrives damaged or defective, you can request a return or exchange within 3 days of delivery.

Just email us at customersupport.trusty@gmail.com with your order number and photos of the issue.

Do you offer refunds?


Yes! After your return is approved, refunds are processed within 7–14 business days to your original payment method.

  • About Us

    At Trusty Basket, we’re committed to bringing you everyday essentials and trending products at prices that make sense. We partner with reliable suppliers to ensure quality, fast delivery, and a seamless shopping experience. Our goal is to make online shopping simple, safe, and satisfying for everyone. Your trust is our priority every order matters to us.

  • Shipping policy

    Orders are processed within 1–2 business days and typically arrive within 5–7 business days. Once shipped, you’ll receive a tracking number to follow your delivery. If you have any questions, our support team is here to help.

  • Return and refunds

    Trusty Basket offers returns within 3 days for unused items in original condition. Customers can choose an exchange or a refund. Refunds are processed within 7–14 business days after we receive the item.